Privacy Policy & Disclaimer
Privacy Policy
Melissa T | Melissa Thomson
Effective Date: 6th May 2025
At Melissa T (ABN: 398 262 89629), we are committed to protecting your privacy and complying with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, join the Joy’s Medicine online course, make coaching or podcast inquiries, or subscribe to our updates.
1. What Personal Information We Collect
We may collect the following types of personal information:
Full name, email address, and contact details
Payment and account details (via third-party secure processors)
Coaching or course-related information you choose to share
Your use of our website (via cookies or analytics tools)
2. How We Collect Your Information
We collect information directly from you when you:
Sign up to our newsletter or updates
Submit an inquiry or book a coaching session
Purchase and access an online course
Participate in surveys or feedback forms
3. Why We Collect It
We collect your personal information to:
Provide coaching, course access, and podcast services
Respond to your inquiries and manage your account
Send you updates, tips, and promotional content (you can opt-out anytime)
Improve our services, content, and user experience
4. How We Store & Protect Your Data
Your information is stored securely using industry-standard tools and encrypted platforms (e.g. Squarespace, Acuity, Stripe, or PayPal). We take reasonable steps to prevent misuse, interference, loss, and unauthorised access.
5. Disclosure to Third Parties
We may disclose your personal information to trusted third parties (e.g. payment gateways, scheduling tools, course platforms) who help deliver our services. These third parties are also bound by privacy and data protection obligations.
We do not sell or rent your personal data to anyone.
6. Overseas Disclosure
Some of our service providers may store data overseas (e.g. USA-based cloud or email platforms). By using our services, you consent to this disclosure.
7. Accessing or Correcting Your Information
You can request access to the personal information we hold about you, or ask us to correct it by contacting us at:
Email: melissa@melissat.live
8. Complaints
If you have a concern about how we handle your personal data, please contact us first. We will respond promptly. If unresolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Contact Us
If you have any questions about this policy or our privacy practices, please contact:
Melissa Thomson
Email: melissa@melissat.live
Website Disclaimer
Melissa T | Melissa Thomsson
By accessing and using this website (https://www.melissat.live/), including any content, coaching services, podcast episodes, online courses, or downloadable materials, you agree to the following disclaimer:
1. No Professional Advice
All content on this website, including coaching sessions, online programs (such as Joy’s Medicine), podcasts, blog posts, emails, and other communications, is provided for informational and inspirational purposes only. It is not intended to replace medical, psychological, legal, financial, or other professional advice.
If you require specific advice, you should seek support from a qualified professional relevant to your situation.
2. Personal Responsibility
You are fully responsible for any decisions, actions, or outcomes based on your use of this website and its content. While I, Melissa Thomson, provide guidance and tools for transformation, you acknowledge that any results or progress are your own responsibility.
3. Coaching Services
Coaching is a collaborative and exploratory process. It is not therapy, counselling, or a substitute for medical or mental health care. By engaging in coaching with Melissa T, you agree that you are mentally and physically able to participate, and that you understand the nature of coaching as non-directive support.
4. Course Participation
All online courses and materials, including Joy is Medicine, are provided in good faith. However, no guarantees can be made regarding outcomes, and results may vary. You agree to use the material at your own discretion and pace.
5. Podcast Content
The views and opinions expressed in any podcast episode are those of the individuals involved and do not necessarily reflect the official policy or position of Melissa Thomson. Listeners should exercise their own judgment before acting on any information.
6. External Links
This website may contain links to external websites or resources. We are not responsible for the content or privacy practices of those external sites.
7. Limitation of Liability
To the maximum extent permitted by law, Melissa Thomson disclaims all liability for any loss, injury, claim, liability, or damage of any kind resulting from your use of this website, coaching, or course content.
Contact Us
For questions about this disclaimer, please contact:
Melissa Thomson
Email: melissa@melissat.live